For 1 year from the time you get welded we cover for re-welding the same chain you were intially welded with- no matter how many times it broke off. After the 1 year you will need to purchase a jump-ring to get the same chain re-welded for $15.

Yes, you would make an appointment online on our website

There are no refunds, returns, or exchanges for permanent jewelry, including charms. Your welded jewelry is personally tailored to you.

Infinity provides a 1 year warranty on permanent jewelry- If the chain breaks 

To qualify you must bring in the chain you were initially welded with. The warranty does not apply if you no longer have the same chain you were welded with. You would get this chain re-welded with us in-store. 

For the first year we can remove and re-weld your chain at no additional costs for procedures you may have. After a year you'll need to purchase the jump-ring for $15.

No you do not feel a thing

Bracelets and rings have a standard price. Necklaces and anklets are charged by the inch.

We have a wide variety of 14k and 18k Solid Gold Chains. They come in Gold, Silver, & Rose Gold.

Yes! We have a wide variety of charms you can choose from in-store

We do not cover any lost, damaged, or stolen chains/charms

No, you cannot. Only our own chain options are eligible for welding

You can cancel/reschedule using the email confirmation link you were sent

We weld starting at 1 year and up, with parents consent and comfortability of the child.

Yes . Our gift cards are the perfect way to gift a welding experience. You can purchase a gift card from our website or in store. These can be used to pay for your permanent jewellery experience. 

Our permanent jewellery is made from fine solid gold, so it should not cause you any problems going through airport security. If you do need to remove your jewellery, use a strong pair of scissors on the jumpring. Keep hold of your chain, and you can visit us in store to have it rewelded.